Informs the subscriber on a busy line that there is another incoming call.

As for Call Waiting, but also displays the number and/or name of the new caller.

Displays the name and/or number of the incoming caller before the subscriber answers the call.

Specifies whether the subscriber’s number and/or name is delivered to the called party by default. The subscriber can override this configuration on a call-by-call basis by dialing a code before dialing the number.

With call fowarding, the subscriber can forward calls to voicemail, another extension, or office, mobile, or any other phone number. Calls can be forwarded in six diferent ways: (1) immediately; (2) when the subscriber's line is busy; (3) when there is no answer (after a specified number of rings); (4) when the line is temporarily unreachable (the telephone is unplugged or has lost power); (5) when calls come in from selected numbers specified by the subscriber; or (6) incoming calls are forwarded to a number that has been predetermined by the subscriber (enables quick activation/de-activation without entering the destination number each time).

Allows a subscriber to transfer a call to another number.

Allows subscriber to specify a list of numbers that are rung whenever his line is called, and an order for those numbers. Each number is rung in order (and several numbers can be rung simultaneously) until one of them answers the call, or the list is exhausted.

Allows subscriber to specify a list of numbers for calls to be forwarded to. If the subscriber’s line is busy when a call comes in, these numbers are called in sequence until one is not busy and can accept the call.

Allows a subscriber to specify a list of numbers which are rung (for example, office phone, mobile phone or phone at the cottage) whenever his home phone is called. Any of the numbers that are rung can answer the call.

Enables a subscriber to have a distinctive ring tone for incoming calls from selected numbers. Also includes distinctive tones on Call Waiting for numbers selected for Priority Call.

Call blocking and filtering provides subscribers with many ways to handle incoming calls. For each of your lines you can define a list of telephone numbers (including all anonymous calls) and specify for each of those individual numbers how incoming calls should be handled.

You have a choice from the following procedures that can be defined for each individual number on the list:

Forward the call to an extension or phone number that you specify;

Have the Privacy Defender handle the call;

Have the caller always hear the busy tone;

Always send the caller to voicemail;

Have the caller hear the "not in service" tone;

Have the caller hear a ring tone.

Thus, calls from number A could be sent to voicemail and calls from number B could be forwarded to the Privacy Defender, while calls from number C will always hear a ring tone or busy signal.

Rejects calls from specified numbers.

Accepts calls from specified numbers when Do Not Disturb is enabled.

Automatically rejects all calls from callers who have withheld their number.

When the privacy defender is activated and no caller ID is available on an incoming call, the caller is presented with the opportunity to record his or her name and request to be connected. After the system plays the caller’s recorded name to the subscriber, the subscriber can choose to play a message informing the caller that the subscriber does not accept telemarketing calls and asking to be removed from his or her calling list; or that the subscriber cannot accept the call at this time and to please call back later. The subscriber can also take the call or send it to voicemail or another extension or phone number. Subscribers may enable specific callers to bypass Privacy Defender by inputting a bypass code.

Enables subscriber to call frequently used numbers by dialing a one or two digit short code.

Enables a subscriber to prevent access to specific types of numbers (for example international or premium-rate calls) from his line.

Disallows long distance calls from a subscriber line.

Allows calls to only a specific set of local area codes.

Allows subscriber to alter the Personal Identification Number used to secure access to some services.

The voicemail system has many features including various types of greetings that can be recorded. Subscribers can record their own names, to be substituted for their phone numbers in the system greeting. Instead of using the system greeting, subscribers can record a personal greeting of their choice. Subscriber may choose to record a separate greeting to be played when the line is busy and record a separate greeting to be played when unconditional call forwarding is active on the line. Subscribers may also configure a set of (business) hours, and record a separate greeting to be played outside of these. Subscriber can also record a separate greeting to be played during extended absences such as holidays and trips. The extended absence greeting can be turned off and on without the need to re-record it. When turned on, optionally, message deposit may be prohibited. An announcement only mailbox, which plays a greeting but does not allow a message to be deposited, can also be configured.

As additional options, callers can choose to be transferred to a configured attendant (operator) number, instead of leaving a voicemail. Messages can be marked urgent, which causes the message to play before non-urgent messages (depending on the recipient’s preferences). Messages can be marked private, which prevents the recipient from forwarding the message.

The destination number option allows you to see for each message (marked with an icon) whether the call was received on the subscriber’s landline, fax or a wireless device when the subscriber has multiple phone numbers configured. Hovering over the icon displays the phone number. If the caller is in the subscriber’s Contact List, the system also displays whether the caller called from his home, office, mobile or other device.

Subscribers can have their own voicemail box on the system or a group (family) mailbox can be configured that can be accessed and monitored by all family members. Callers to a group mailbox can be prompted to make a selection for whom they want to leave a message.

When a voicemail arrives, a subscriber is notified by email of the message and a mediafile is attached to the email which the subscriber can play on a computer (or the subscriber can call the voicemail system and retrieve the message by phone).

Allows voicemail messages to be transcribed into text and read across all of the system's graphical interfaces.

Provides a visual and an audible indication (stutter dial-tone) to the subscriber when there are voicemail messages waiting at an external voicemail service.

Allows subscriber to put a call on hold in order to dial another number, and then switch between the two calls.

Allows a subscriber to return the most recent incoming call.

Automatically redials the last outgoing call made by a subscriber.

Allows user to be called back automatically when a busy subscriber to whom he attempted to return a call using automatic recall or automatic callback becomes free.

Allows a user to erase the last caller ID for privacy reasons.

Traces an offending incoming call immediately after it is received. The subscriber invokes the service by dialing a code, the call is traced and the originating number can be passed on to the law enforcement agency handling a complaint.

Allows a subscriber to block his line temporarily to prevent incoming calls.

Allows a subscriber to schedule reminder calls, either once or at regular intervals (for example daily or weekly).

Allows a subscriber to talk to two people in different locations at the same time.

Conference calling is available, but at an additional cost. Please call us if you would like to use the conference calling feature.

Provides an intercom service for subscribers with multiple extensions.

Provides a preconfigured number that is called as soon as the phone goes off hook. This is typically used for providing a courtesy line such as, for example, a direct line to a local taxi firm at an airport. When the phone is taken off the hook, instead of receiving a dial tone, the line immediately dials the preconfigured number.

Provides a preconfigured number that is called if no numbers are dialed during a configurable time limit (for example, fifteen seconds) after the phone goes off hook.

A web portal is available where subscribers can manage all their telephony features, settings and voicemails. Subscribers can also see a listing of all calls dialed, received, rejected and missed, as well as a list of contacts. Names and numbers of callers can be copied to the list and subscribers can initiate calls by making just one click.

Through the telephone user interface, subscribers can access various telephone functions such as voicemail or to change their call forwarding settings (this can be done from any phone).